A web-based guest concierge for independent and boutique hotels. No app to download. Every amenity, recommendation, and request — one tap from the moment they arrive.
Your guests expect the digital convenience of a Marriott app. But you're a 28-room boutique. You can't build an app — and you shouldn't have to.
A web-based guest concierge that opens instantly from a QR code or text. Looks like an app. Works like an app. Zero install.
Lobby is designed for the hotels that compete on character, not chain standards.
Every Lobby instance is fully branded to your property — your typography, your colors, your insider voice. Not a template.
Guest scans a code at check-in or receives a text. Lobby opens in the browser instantly. No app store, no friction.
We work with your team to capture the insider tips your concierge already knows — and surface them when guests need them.
Housekeeping, late checkout, in-room dining, restaurant reservations — guests request, your team responds, all tracked.
Each guest sees what's happening in your city during their stay — not a static list. Makes the front desk look psychic.
A live dashboard for your GM — what guests are asking, requesting, and complaining about. Fix issues before they leave.
A fictional NoMad boutique we built to show you what Lobby looks like in your guests' hands.
Open Live Demo →Three service tiers. Custom proposals based on your property size and ambition.
Multi-property hotel group? Email us about portfolio engagements.