Your privacy matters to us. This Privacy Policy explains what information JH Concierge, LLC collects, how we use it, and your rights regarding that information. By using our Services, you agree to the practices described in this Policy.
This Privacy Policy is issued by JH Concierge, LLC, a Florida Limited Liability Company ("JH Concierge," "we," "us," or "our"). We are the data controller responsible for the personal information described in this Policy.
Contact information for privacy matters:
We collect information you provide when you:
When you use our Services or visit our websites, we may automatically collect:
If you access a Digital Guest Guide™ as a guest, we generally do not collect personal information about you. We may collect anonymous, aggregated usage data (e.g., which tabs are most viewed) to help our Clients improve their guides. Guests are not required to create accounts or provide identifying information.
We use the information we collect to:
JH Concierge does not sell your personal information. We share information only in the following circumstances:
We share information with trusted third-party service providers who help us operate our business, including:
These providers are contractually obligated to handle your information in accordance with applicable laws.
If JH Concierge is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer that materially affects your privacy.
We may disclose your information if required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of others.
We may share your information with third parties when you give us explicit consent to do so.
We retain personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. After termination of Services, we generally retain Client account information for up to seven (7) years for tax, accounting, and legal compliance purposes.
You may request deletion of your personal information at any time, subject to legal retention requirements (see Section 7).
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You may request access to the personal information we hold about you and request corrections to inaccurate or incomplete information.
You may request that we delete your personal information, subject to certain exceptions (e.g., information we are legally required to retain).
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
You may control cookies through your browser settings. See our Cookie Notice for details.
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete personal information, the right to opt out of any "sale" of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.
If you are a resident of Virginia, Colorado, Connecticut, Utah, or another U.S. state with comprehensive privacy laws, you may have additional rights including access, deletion, correction, portability, and opt-out from certain types of data processing.
To exercise any of these rights, contact us at info@jonathanshouse.com.
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us immediately and we will take steps to delete it.
JH Concierge is based in Florida, United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to such transfer.
Our Services may contain links to third-party websites or services (e.g., local restaurant websites, booking platforms). This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date and, where appropriate, by additional notice. Continued use of the Services after the effective date of changes constitutes acceptance of the revised Policy.
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:
JH Concierge, LLC
Florida, United States
Email: info@jonathanshouse.com
Website: jhconcierge.com