Jonathan's House Concierge

The digital guest experience your guests actually use.

Replace your PDF welcome book with a beautifully designed digital guide, custom direct booking website, and complete concierge toolkit. Built for serious Airbnb and VRBO hosts.

7
Tabs of Guest Info
0
App Downloads
24h
Avg. Build Time
The Reality of Hosting

You're not the only one losing hours.

The numbers say what every host already knows. The same questions, the late-night texts, the OTA tax eating into every booking — this isn't a you problem. It's an industry problem.

14–20hrs
Per week, every week.
That's how long the average active host spends managing one property — guest communication, cleaning coordination, listing tweaks. Up to 40 hours/week in high season.
Labode Accommodation Industry Report, 2025
2–4hrs/day
Just messaging guests.
Hosts managing 10+ properties report 2-4 hours per day answering the same five questions. The equivalent of a part-time job spent on repeats.
Hostrexa Host Communication Study, 2026
More bookings — under 1 hour.
Hosts who respond within 1 hour are 3x more likely to convert an inquiry into a booking vs. those who reply after 6 hours. Response speed is now a sales tool.
Airbnb internal data via Hostrexa
90%
The Superhost threshold.
You must respond to 90% of messages within 24 hours to keep Superhost status. One missed thread can drop you. Superhosts earn 64% more than regular hosts.
Airbnb Superhost Requirements, 2025
43%
Of hosts feel overwhelmed.
From the 2025 PriceLabs Global Host Report — based on a survey of 1,400 hosts worldwide across Airbnb, Vrbo, and Booking.com. You're in good company.
PriceLabs Global Host Report, 2025
1 in 3
Hosts planning direct booking sites.
One in three hosts now plan to launch direct booking websites specifically to escape OTA reliance. The shift is happening — with or without you.
PriceLabs Global Host Report, 2025
"Hosting is becoming a real business. The hosts who run it like one will win."
The Industry Is Shifting

Why now matters.

The short-term rental landscape has changed more in the last 12 months than in the previous five years. Hosts who act this year will own the next decade. Hosts who wait will be paying tribute to Airbnb forever.

October 2025

Airbnb's commission jumped to 15.5%.

Airbnb moved most hosts to a "host-only" fee structure — meaning the platform now takes 15.5% of every booking, up from as little as 3% under the old model. On a $1,000 booking, that's $155 disappearing every single time. Direct bookings keep 100%.

Airbnb Host Fee Update, October 27, 2025
Now

Guest expectations exploded.

Guests now expect Marriott-level digital convenience — even from a 1-bedroom Airbnb. PDF welcome books feel ancient. Mobile-first digital guides have become table stakes for top listings — and your competition is already adopting them.

Airbnb 2025 Hosting Trends Report
2025–2026

Direct booking is the new standard.

Hosts with their own websites are capturing 30–40% of their reservations directly — bypassing OTA fees entirely. As one industry voice put it: "Airbnb is to Amazon what direct booking is to Shopify." The early movers win the long game.

Uplisting Industry Analysis, 2026 · PriceLabs
Active Now

Response time = search ranking.

Airbnb's algorithm now factors response time directly into where your listing appears in search results. Slow replies don't just lose bookings — they bury your listing. A digital guide that answers questions before they're asked is a competitive advantage.

Airbnb Algorithm Update Notes
The Bottom Line

Every month you wait is another month Airbnb keeps 15.5% of your revenue. Every PDF welcome book is another guest texting you at 11pm. The hosts moving now will own their guest relationships. The rest will keep renting them from Airbnb.

The Problem

PDFs don't perform.

Your guests aren't reading the welcome book you spent hours creating. They're texting you at 11pm asking for the WiFi password.

  • Guests can't find your house manual when they need it
  • Same questions, every check-in, every time
  • No way to upsell or capture direct bookings
  • Negative reviews from preventable miscommunication
The JHC Way

One link. Everything they need.

A mobile-first digital guide your guests open the moment they check in — and keep using through checkout.

  • Door codes, WiFi, and house rules — one tap away
  • Curated local recommendations with insider tips
  • Direct booking links to capture repeat guests
  • Built-in feedback to catch issues before reviews
How It Works

Built around your property.

Every JHC guide is custom-built. We don't do templates — we do hospitality.

01 — Onboarding

We Learn Your Property

Short questionnaire about your home, your guests, and your goals. We handle the rest — no tech skills required.

02 — Build

Custom Design

Your guide is built from scratch with your branding, your photos, and curated local recommendations.

03 — Launch

Go Live in 48 Hours

One shareable link, integrated into your Hospitable or Airbnb messages. Guests access instantly — no app to download.

04 — Updates

Always Current

Local recommendations change, house rules evolve. We handle ongoing updates so your guide never goes stale.

05 — Insights

Capture Feedback

Built-in private reviews give you a release valve — catch and fix issues before they hit Airbnb or VRBO.

06 — Direct Bookings

Own Your Guests

Priority+ includes a full direct booking website so returning guests can book with you — not the OTAs.

See It Live

This is what your guests will see.

Open the demo on your phone. Tap every tab. Imagine your property in their hands.

Open Live Demo →
Service Tiers

Two tiers. No surprises.

Month-to-month. Cancel anytime. Zelle or Venmo accepted.

Priority
Your guest experience, elevated.
By Proposal
Custom build & setup included
  • Custom digital guest guide
  • Door code & WiFi reveal
  • House rules and instructions
  • Curated local recommendations
  • Departure checklist
  • Ongoing content updates
  • Priority email support
Request Proposal →

What You Get

  • Custom Digital Guest Guide — A mobile-first, branded guide built specifically for your property. No generic templates.
  • Door Code & WiFi Reveal — Secure timed reveal so guests get access info right when they need it, not before.
  • House Rules & Instructions — Clear, friendly explanations of how everything works in your home — appliances, hot tubs, parking, the works.
  • Curated Local Recommendations — Restaurants, activities, and hidden gems near your property, with insider tips your guests won't find on Google.
  • Departure Checklist — A simple step-by-step guide that makes checkout smooth and reduces cleaning issues.
  • Ongoing Content Updates — As local spots change or your house evolves, we keep your guide current. No stale information.
  • Priority Email Support — Direct line to our team for any questions or updates you need.

The Benefits

  • Cut down on after-hours "what's the WiFi password?" texts dramatically
  • More 5-star reviews — guests notice when hosts care
  • A polished, professional image that justifies higher nightly rates
  • Less work for you — your guide answers questions before they're asked
  • Capture details that PDFs can't — clickable maps, photos, direct booking links

Managing 10+ properties? You'll get priority service — never lower rates.
Questions before signing up? Email Jonathan directly.